Thank you for shopping at shoes4u.com. We hope you like your new shoes! However, if there's a problem with your order, please let us know. We'll try to fix it as soon as possible. What's the problem? Q: I made an order, but my shoes didn't arrive. A: Send us an email (help@shoes4u.com). Tell us your name and order number, and we'll send you another pair. Q: I ordered the wrong size. A: Just return the shoes to us within 14 days, and we'll send the correct size. The address is at the bottom of this page. Q: I changed my mind. I want my money back. A: Sorry; we can't give your money back! But you can choose a different pair of shoes from our website. For any other problems, call us at 080-465-0099. Someone will be happy to help you. 感謝您於shoes4u.com購物,希望您喜歡所購買的新鞋!不過,若您對訂單有任何疑問,請與我們聯絡。我們將盡快處理問題。 購物常見問題: Q: 我已經下訂單,卻沒收到鞋子。 A: 請傳送電子郵件至help@shoes4u.com,並告知您的姓名與訂單編號,我們將重新寄出一雙鞋款。 Q: 我訂錯尺寸。 A: 請於14天內退貨即可,我們將寄出正確尺寸的鞋款。退貨地址列於本頁最下方。 Q: 我改變主意,希望能退款。 A: 抱歉,我們無法退款!但您可從我們的網站選購不同鞋款。如有其他任何疑問,請撥打080-465-0099,將有專員樂於為您服務。 |
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